The current trends in the healthcare industry suggest a path towards increasingly higher patient responsibilities in terms of co-pays and co-insurance. Therefore it is imperative to adopt a rigorous patient collection process. PMN will work with your front office staff to ensure your patients are properly informed of their financial responsibilities and all payments for your services are collected in a timely fashion.
Patient e-Statement & Collection
Monthly patient e-statements can be generated and sent to your patients with returned envelopes for more effective collection and monitoring purposes.
Patient Inquiries & Support
Our Staff are available to address your patients’ billing inquiries and will help your staff in collecting outstanding patient payments.
Patient Collection Solution
PMN will work with your practice management team to formulate a reasonable payment plan for patients with high balances or those facing financial difficulties.
Online Patient Portal
Online Patient Portal is available to be set-up to facilitate patient payment collection process. Patients can also:
- View their current balance
- Make payment online
- Schedule an appointment
- Check their upcoming appointment
- Request a medication refill
- Review their medical record
- Message their doctor